Cowichan Tele-Optometry Service

Learn About Care 1

Cowichan Eyecare is now offering Tele-optometry to our patients while we are experiencing closures due to COVID-19. This is a safe way to receive eye care while practicing social distancing and avoiding walk-in clinics or hospital emergency rooms.

Tele-medicine is the practice of caring for patients remotely when the Doctor and the patient are not physically present with each other.

Tele-optometry does not replace your regular eye exam. It is used for multiple patient issues, such as:

  1. Eye infection
  2. Eye problem
  3. Medication refill
  4. Or other health related eye concerns

The government of BC has recently recognized the need for tele-optometry and has partially funded these services through MSP (Medical Services Plan of BC). Other conditions such as loss of vision, double vision and refractive errors still require in-person comprehensive ocular assessments.

There is a $25.00 fee for Tele-Optometry appointments.

Simple and convenient to use

No downloads or accounts

Private and secure

Online Consultation

Your online consultation is safe, and protects your privacy using encryption technology for any personal information or images that may be shared between you and the doctor on the platform. Your online consultation may involve video chat, direct messaging, or photo uploads. You will be asked questions about the nature of your symptoms as well as your health history if relevant, including any medications you are taking so please have this information handy before you initiate the consultation.

Following your online consult you will be given specific instructions to treat or manage your condition or an in-person visit will be arranged should this be deemed to be necessary.”

Book Your Appointment

You must make an appointment prior to joining the waiting rooms below. To schedule a tele-optometry appointment, please call the clinic closest to you. Doctors will not see patients without a scheduled appointment.

What is Care1?

Care1 is the largest telemedicine network in Canada for eyecare and brings together optometrists, ophthalmologists and family physicians to work together on patient eyecare.

How Does Care1 Work?

With modern technology, nearly all of the human eye can now be photographed. Care1 sends these images to Doctors of Ophthalmology, specialized eye surgeons and eye doctors who review them digitally.

STEP 1: Optometrist examines and takes photos of your eyes.

STEP 2: The results and photos are uploaded to Care 1 and reviewed by an ophthalmologist.

STEP 3: Optometrist and ophthalmologist collaborate on diagnosis and treatment.

STEP 4: You receive treatment from your optometrist or are referred if surgical treatment is required.

We are a Care1 Integrated Clinic

Our optometry clinic has been certified as a Care1 Integrated Clinic.

This means that:

  • We have the most advanced equipment.
  • We are dedicated to maintaining a high standard for eyecare.
  • All of our staff and Optometrists have completed Care1’s training.
  • Our optometrists collaborate with ophthalmologists to manage eye diseases .
  • Learn More About Care1

    Our Services

    Visit Our Locations

    Duncan and Area

    Visit our main location in Duncan, enclosed by the Trans-Canada Highway, Beverly Street, and Canada Avenue. We are right next to Thrifty Foods.

    Contact Us

    Phone: 250.748.3937
    Fax: 250.597.3456

    Our Address

    Unit 2 – 2755 Beverly Street
    Duncan, BC V9L 6X2

    Our Hours

    Mondays
    8:30 AM5 PM
    Tuesdays
    8:30 AM8 PM
    Wednesdays
    8:30 AM5 PM
    Thursdays
    8:30 AM8 PM
    Fridays
    8:30 AM5 PM
    Saturday
    8:30 AM4 PM
    Sunday
    Closed

    Please note that on Tuesdays we are closed from 12:00 PM to 1:00 PM for our weekly staff meeting.

    Visit our main location in Duncan, enclosed by the Trans-Canada Highway, Beverly Street, and Canada Avenue. We are right next to Thrifty Foods.

    Contact Us

    Phone: 250.748.3937
    Fax: 250.597.3456

    Our Address

    Unit 2 – 2755 Beverly Street
    Duncan, BC V9L 6X2

    Our Hours

    Mondays
    8:30 AM5 PM
    Tuesdays
    8:30 AM8 PM
    Wednesdays
    8:30 AM5 PM
    Thursdays
    8:30 AM8 PM
    Fridays
    8:30 AM5 PM
    Saturday
    8:30 AM4 PM
    Sunday
    Closed

    Please note that on Tuesdays we are closed from 12:00 PM to 1:00 PM for our weekly staff meeting.

    Chemainus and Area

    We look forward to serving you at our Chemainus location next to Grapefully Yours Winemakers. Find us just off of Maple Lane and Croft Street.

    Contact Us

    Phone: 250.246.3405
    Fax: 250.246.3408

    Our Address

    Unit 106 – 9844 Croft Street
    Chemainus, BC V0R 1K0

    Our Hours

    Monday
    8:30 AM7 PM
    Tuesday
    8:30 AM7 PM
    Wednesday
    8:30 AM5 PM
    Thursday
    8:30 AM5 PM
    Friday
    8:30 AM5 PM
    Weekend
    Closed

    Please note that on Thursdays we are closed from 12:00 PM to 1:00 PM for our staff meeting.

    We look forward to serving you at our Chemainus location next to Grapefully Yours Winemakers. Find us just off of Maple Lane and Croft Street.

    Contact Us

    Phone: 250.246.3405
    Fax: 250.246.3408

    Our Address

    Unit 106 – 9844 Croft Street
    Chemainus, BC V0R 1K0

    Our Hours

    Monday
    8:30 AM7 PM
    Tuesday
    8:30 AM7 PM
    Wednesday
    8:30 AM5 PM
    Thursday
    8:30 AM5 PM
    Friday
    8:30 AM5 PM
    Weekend
    Closed

    Please note that on Thursdays we are closed from 12:00 PM to 1:00 PM for our staff meeting.

    Cobble Hill and Area

    We can’t wait to meet you at our Cobble Hill location. We are located off of Cowichan Bay Road, located close to Drumroasters Coffee.

    Contact Us

    Phone: 250.743.8899
    Fax: 250.743.8898

    Our Address

    Unit 56 – 1400 Cowichan Bay Rd
    Cobble Hill, BC V0R 1L3

    Our Hours

    Monday
    8:30 AM5 PM
    Tuesday
    8:30 AM8 PM
    Wednesday
    8:30 AM8 PM
    Thursday
    8:30 AM8 PM
    Friday
    8:30 AM8 PM
    Saturday
    8:30 AM5 PM
    Sunday
    By appointment only

    Please note that on Thursdays we are closed from 12:00 PM to 1:00 PM for our weekly staff meeting.

    We can’t wait to meet you at our Cobble Hill location. We are located off of Cowichan Bay Road, located close to Drumroasters Coffee.

    Contact Us

    Phone: 250.743.8899
    Fax: 250.743.8898

    Our Address

    Unit 56 – 1400 Cowichan Bay Rd
    Cobble Hill, BC V0R 1L3

    Our Hours

    Monday
    8:30 AM5 PM
    Tuesday
    8:30 AM8 PM
    Wednesday
    8:30 AM8 PM
    Thursday
    8:30 AM8 PM
    Friday
    8:30 AM8 PM
    Saturday
    8:30 AM5 PM
    Sunday
    By appointment only

    Please note that on Thursdays we are closed from 12:00 PM to 1:00 PM for our weekly staff meeting.

    Lake Cowichan and Area

    We are conveniently located in the plaza off of Stanley Road and Cowichan Lake Road. Find us between the IDA Island Pharmacy #2 and Resonance Hearing Clinic.

    Contact Us

    Phone: 250.749.4440
    Fax: 250.749.4448

    Our Address

    44 Stanley Road
    Lake Cowichan, BC V0R 2G0

    Our Hours

    Monday
    Closed
    Tuesday
    9 AM5 PM
    Wednesday
    9 AM5 PM
    Thursday
    9 AM5 PM
    Friday
    Closed
    Weekends
    Closed

    Please note that on Thursdays we are closed from 12:00 PM to 1:00 PM for our staff meeting.

    We are conveniently located in the plaza off of Stanley Road and Cowichan Lake Road. Find us between the IDA Island Pharmacy #2 and Resonance Hearing Clinic.

    Contact Us

    Phone: 250.749.4440
    Fax: 250.749.4448

    Our Address

    44 Stanley Road
    Lake Cowichan, BC V0R 2G0

    Our Hours

    Monday
    Closed
    Tuesday
    9 AM5 PM
    Wednesday
    9 AM5 PM
    Thursday
    9 AM5 PM
    Friday
    Closed
    Weekends
    Closed

    Please note that on Thursdays we are closed from 12:00 PM to 1:00 PM for our staff meeting.

    See Our Google Reviews

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